Privacy policy

Who we are

Estimatra LLC ("Estimatra", "we", "us") makes VeriSixty Pro (V60PRO), software that turns photos of vehicle damage into a priced estimate. This policy explains how we handle personal information on estimatra.com and when a customer uses the product at app.v60pro.com.

Information we collect

We collect information in three ways.

You give it to us. The demo form asks for your name, work email, company, the kind of business you are, the product you are interested in, and an optional note. If you email info@estimatra.com, we keep that message and our reply. We send a copy of a demo request to the work email you entered.

Your organization puts it in the product. A V60PRO account can include shop settings, user names and work emails, photos of vehicle damage, vehicle details, and the estimates and intake requests created from them. We process that information so the customer's organization can use the product.

We collect it automatically. Our website host keeps ordinary logs: IP address, browser type, device type, the pages you open, and the time of the visit. We use those logs to run and protect the site.

This website does not ask for government identification numbers, payment card numbers, or precise GPS location. We do not sell personal information, and we do not share it for cross-context behavioral advertising.

How we use it

We use personal information to answer a demo request, provide and secure V60PRO, keep the accounts an organization has asked us to run, fix problems, and meet legal duties. We also use site logs to see which pages are used. We do not use your information to make decisions about credit, insurance, housing, or employment.

Who we share it with

We share personal information with service providers that host the website and that deliver email, and only so they can do that work for us. Information in a V60PRO account is available to the customer organization that owns the account, and to the users that organization allows.

We may also disclose information if the law requires it, if we need to protect the rights, safety, or property of Estimatra, our customers, or others, or as part of a merger, sale, or similar business transfer. If that happens, we will give notice when the law requires it.

Cookies and similar tools

The site does not run advertising cookies and does not build advertising profiles. The host may set a cookie that is needed to deliver the page or to keep a session secure. You can block cookies in your browser. Some pages may then work less reliably.

How long we keep it

We keep a demo request and related email for as long as we need it to respond and for ordinary business records. We keep product account information for the life of the account, and afterward for as long as we need it for security, disputes, and legal duties. Server logs are kept for a shorter period, long enough to operate and protect the site.

Security

We use reasonable administrative and technical safeguards designed to protect personal information. No method of storage or transmission is perfectly secure.

Children

The site and V60PRO are meant for businesses, not for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, email info@estimatra.com and we will delete it.

Your choices

You can decline the demo form. You can ask us not to email you about the product, other than a message you asked for, such as the copy of your own request. Account holders can ask their organization, or us, to update or close a user.

Residents of California, and of other US states that grant similar privacy rights, can ask us to:

• tell you the categories and specific pieces of personal information we have collected about you, the sources, the purpose, and the categories of parties we share it with
• correct inaccurate personal information
• delete personal information, subject to exceptions the law allows, such as completing a transaction you asked for, security, and legal duties
• opt out of the sale or sharing of personal information. We do not sell personal information, and we do not share it for cross-context behavioral advertising

We will not discriminate against you for exercising these rights. To make a request, email info@estimatra.com with the subject "Privacy request" and enough detail for us to find the records. We may need to verify that you are the person the records are about, or an authorized agent. We aim to respond within 45 days. If we need more time, we will tell you why, and we may take up to 45 more days where the law allows it.

California residents may also use a designated agent. An authorized agent must show signed permission from you, and we may still ask you to confirm the request directly.

Where we process it

We are based in the United States. If you visit the site or use the product from outside the United States, your information is processed in the United States, where privacy laws may differ from the laws where you live.

Changes

We may update this policy. The date at the top will change when we do. If a change is material, we will post a notice on this page.

Contact

Privacy questions and requests: info@estimatra.com